ASBURY PARK — A shore restaurant has responded to a buyer who posted video of a worm in a dish, even after the restaurant made good on the meal and took steps to forestall a second incident.
Jim Guinee posted the video on his Facebook page after discovering the worm in one of many fish dishes served throughout his aunt’s 80th birthday dinner on the Stella Marina Bar & Restaurant in Asbury Park on Saturday night time. An in depth-up shot shows somebody poking on the worm, which appeared on a mattress of rice, and a younger voice is heard saying, “I hope I didn’t eat any of those.”
A person’s voice is heard complaining about going via their dinner with out being served drinks and saying there was “dinner that comes to life.”
The restaurant on its Facebook page known as posting the video “callousness and irresponsible response of an legal professional of regulation to aim to destroy our popularity & potential livelihoods because of one thing that would have occurred to anybody, whether or not cooking at residence or in a restaurant.”
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The restaurant’s publish went on to say it does its greatest to serve “the freshest and highest quality food products.” But it mentioned one among its seafood purveyors despatched it Saturday’s cod and “missed the small worms that were found by two of our guests, located in the center of their piece of fish.”
According to the restaurant, parasitic roundworms are incessantly discovered in the heart and flesh.
“No matter how carefully fish is inspected by processors, caterers and retailers, some worms will occasionally be discovered in fish by the consumer. In reply to complaints it should be pointed out that every reasonable precaution is taken to prevent worms being present in the edible part of a fish,” the restaurant wrote.
The restaurant mentioned it instantly stopped serving the dish and “compensated the family of 8 generously and expressed our sincere concern and apologies that one our guests had anything less than an amazing experience at our restaurant.”
Guinee, who’s an legal professional, told NJ.com that he has not taken authorized motion in opposition to Stella Marina and mentioned he was shocked that the video had been considered greater than 150,000 occasions.
Many of the feedback to the restaurant’s publish had been essential of what writers perceived because the restaurant blaming the shopper.
“I’ve eaten at Stella Marina often and I have always enjoyed my experience there. But this response by Stella Marina seems lacking and in poor taste,” Zettie Ray. wrote. “The customer in question had every right to voice his complaint, and make it public should he desire, as the restaurant caters to the public. It is on Stella Marina to manage this PR crisis instead of blaming the customer, especially since it has seemingly admitted that had the food been properly cooked, this incident would not have happened.”
Messages for Guinee and the restaurant had not but been returned.